On subscriptions orders, we offer a money-back guarantee - if you're not completely satisfied, you can cancel your subscription and we will refund the outstanding amount on any unmailed issues, no questions asked.
Customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. If you wish to withdraw from the purchase of back issues and/or subscriptions during this cooling-off period, you must notify us by telephone or through our customer service ticket system and arrange for the item to be returned to us. On receipt of the item in unused and undamaged condition, we will issue a full refund for the cost of the item and postage.
Our refunds and returns policy does not affect your statutory rights.