From the category archives:

Software

Install error

September 19, 2011
Install error

System: Multivision Arcus 5020,  512MB RAM, Windows XP Home (SP3) Q: I have subscribed to PCU since issue 55 and I have learnt so much that I wouldn’t be without it. Keep up the good work! Now for the problem. I have been running AVG [...]

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Off script

September 9, 2011
Off script

Q: I recently downloaded some software that appeared to install some malware on my computer. I installed some additional security software from issue 132 and scanned my computer with Avast and also several malware checkers having first disabled the system restore. I seem to have [...]

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Scrap files

July 26, 2011
Scrap files

Q: A friend sent me a copy of a file created on an old copy of Microsoft Office – 97 I think. However, it has a .shs extension and I can’t find any program that will open it. Can you please tell me what this [...]

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Shrunken bin

July 11, 2011
Shrunken bin

Q: A while ago I decided to try one of the programs that changed the Start menu to a Vista ‘look-a-like’ Start menu. Unfortunately I don’t remember what the program was called, but it was on a cover-disc featuring programs devoted to changing the look [...]

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Windows 7 updates

July 6, 2011
Windows 7 updates

Q: My main complaint with Windows 7 is the number of updates that it requires. I only have mobile broadband, and I am limited to about 30MB per day on my 1GB plan. Had I downloaded all the updates which were in the queue, I [...]

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Not accepting updates

June 20, 2011
Not accepting updates

System: Emachines desktop, 512MB RAM, Windows XP Home SP3 Q: All of a sudden my PC has stopped accepting updates. When I shut down Windows it tells me there are updates ready to install but they’re still there next time I boot. If I try [...]

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Synchronising email

June 14, 2011
Synchronising email

Q: I have been looking for a simple program to synchronize my Thunderbird and Firefox on my desktop with my laptop. At home I work on my desktop but when away I use my laptop, so the two systems differ often. What would be the [...]

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Missing link

June 6, 2011
Missing link

System: Toshiba Satellite laptop, Windows XP (SP3) Q: The Start button brings up the various menus in the box to the right. But in cleaning the registry, the box which indicates All Programs no longer is present. Any ideas how I can recover this option as [...]

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Crying wolf

May 27, 2011
Crying wolf

Q: I use Music Cleaning Studio for audio recording and recently it failed to run giving an error message saying that the program failed to initialise.  I suspected an infection and before I could close the error dialog, Computer Associates antivirus flagged up a malware [...]

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Office update

May 23, 2011
Office update

Q: Could you kindly answer a quick question for me? I have Office 2007 Professional installed and would like to install Office 2010 Professional. I have checked different forums but have conflicting information. Do I have to uninstall 2007 version before putting 2010 on, or [...]

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