From the category archives:

Internet

Outlook full up

September 6, 2010
Outlook full up

Q: I have recently received notification that my Outlook mailbox is full, and that messages cannot be delivered, I’ve never had this in all the time that I have been using Outlook. The email message indicates that this may be as a result of receiving [...]

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Trojan, mailer, virus, spy?

July 22, 2010
Trojan, mailer, virus, spy?

Q: Please can you help me with security problems? I am using AVG and Malwarebytes, (both full versions) for my security. When I scanned for infections the two programs found nothing. Then I installed Spybot from your cover disc on to my computer. When I [...]

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Hotmail spam

July 13, 2010
Hotmail spam

Q: Emails are being automatically sent from my Hotmail address to contacts contained in my Hotmail account contact list while my computer is off. The website attached to these unsolicited emails is of an organisation that calls itself ‘Canadian Health and Care Mall’. What do [...]

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Removing Google installer

June 30, 2010
Removing Google installer

Q: First I would like to praise and thank you for your great magazine. It is so much better than anything we have on our side of the “great water”. I look forward to it each month and it has given me invaluable help and [...]

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Large downloads

June 23, 2010
Large downloads

System: Compaq SR1925AN, AMD Athlon 64 Processor 3500+ (2.2GHz), 1.5GB RAM, 160GB hard drive, Windows XP Media Centre Edition Q: I subscribe to PC Utilities digital edition and I’m trying to load  AVG Version 9 (Mag issue 121) from your website. The estimated time to download was [...]

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Disappearing Outlook passwords

May 25, 2010
Disappearing Outlook passwords

Q: I’m finding is that my old MS Outlook (2003) still does its job on Windows 7, but on each initial log-in to my ISP for the emails, the passwords have all disappeared. I put them in every time and tick the ‘remember‘ boxes in [...]

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Mail confusion

May 21, 2010
Mail confusion

Q: Many thanks for your help in the past, now another puzzler has come up; sometimes (not always) when my niece sends me an email, her address on it is @aim.com when it should be @aol.com. Can you explain what is happening here? It happened [...]

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Blocking websites

April 23, 2010
Blocking websites

Q: Is there an easy way to block access to selected websites without having to go to the trouble of installing control software on the PC? I simply want to prevent some sites being used on office machines. They’re using Firefox 3.5 as the default [...]

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Thunderbird forward

April 2, 2010
Thunderbird forward

Q: As the Windows 7 operating system does not come with an email client, I have installed Thunderbird. The problem I have with this program is that you cannot edit a message when you are forwarding it to get rid of all the junk which [...]

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Skype quality

March 29, 2010
Skype quality

Q: My problem is, when using my webcam (Logitech Communicate STX) and having connection with a another party, my sound on both sides is cutting in and out. I am currently using Skype, in the past I used Windows Live Messenger and the problem existed [...]

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