From the category archives:

Internet

Changing ISPs

June 27, 2012
Changing ISPs

Q: I’m in the process of changing from BT broadband to TalkTalk. Someone has told me that I will lose not only my email address but also all the contents of my inbox going back over some time. If this is true, is there any [...]

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Free Keep Calm wallpaper

May 23, 2012
Free Keep Calm wallpaper

  Download our exclusive PC Utilities Keep Calm and Fix Your PC wallpaper available in square and widescreen versions. Click the appropriate thumbnail to view a larger image then right-click and choose Save Image as or Save Picture As to store the file to your [...]

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Monitoring bandwidth

May 23, 2012
Monitoring bandwidth

Q: I have a particular problem. At the present time I find I go over my monthly 2G allowance and so incur an extra charge. I use Vodafone Wireless using a Vodem. So I need find ways of keeping to my 2G limit. One way [...]

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Skype links

April 4, 2012
Skype links

Q: I have what appears to me to be a simple problem with Skype but cannot get an answer. I have a friend in the UK who is on MSWebcam and wants to communicate with me on Skype but we cannot figure out what he [...]

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Tars, torrents and tunes

December 5, 2011
Tars, torrents and tunes

Q: I have three questions, firstly I have just downloaded a file entitled: perldoc.tar.gz and would like to know if 7-Zip can open this file. I know Windows 7 64-bit cannot. Second I have friend who downloads books in ePub format and needs uTorrent as well could [...]

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Web pages not loading

November 8, 2011
Web pages not loading

Q: I moved my computer from the floor to an elevated position on the desk. The move necessitated removing and reinstalling all of the connections. When I next attempted to go online, I could not load any pages. I am hooked up through a Linksys router and [...]

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Missing link

September 23, 2011
Missing link

System: Intel Pentium 4 3.2GHz, 1GB DDR RAM, Windows XP Home (SP3) Q: On a friend’s PC, a hyperlink in Outlook Express when clicked does nothing – hovering the mouse over it does not result in the cursor turning to a hand as it should. [...]

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Persistent Trojan

September 14, 2011
Persistent Trojan

Q: My computer crashed with error Bccode;100008e BCP1;C000001d BCP2;845B1609 BCP3:844D6BC8 BCP4:00000000  05Ver:5_1_2600   SP:3_0 Product: 768_1. On running a scan I found Trojan AGENT/GEN and Trojan AGENT DROPPER/CCOC. I ran SUPERAntiSpyware through in Safe Mode and normal mode and deleted restore points as suggested in your [...]

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Off script

September 9, 2011
Off script

Q: I recently downloaded some software that appeared to install some malware on my computer. I installed some additional security software from issue 132 and scanned my computer with Avast and also several malware checkers having first disabled the system restore. I seem to have [...]

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Days of speed

August 9, 2011
Days of speed

Q: Perhaps you can explain what is a mystery to me and appears to be a mystery to the telephone help people at both BT and TalkTalk? For the past five years I have been a customer of Tiscali, and fairly satisfied, the speed did [...]

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