Q: I have a PC that had XP Home on it. Because my hard drive got corrupted I had to replace the hard drive and re-install XP. I have installed XP from disc and added the motherboard drivers but for some reason I cannot download Service Pack 3 because something is missing when installing. In addition to this, Norton will not install without the Service Pack. My intention is to load Windows 7 but until XP is complete (with software) then Windows 7 will not load up. Do you have any thoughts or a solution on this?
A: Windows XP Service Pack 3 isn’t fully cumulative and can only be installed if the system is already at Service Pack 2. Depending on the age of your XP disc it’s probably at SP1 or earlier since reloading. Download and install SP2 via Windows Update , you should then be able to proceed to SP3.
Originally featured in PCU 139