Q: Recently, I sent my PC for repair and when I got it back my genuine Microsoft Office 2007 programs are misbehaving – whenever I load any application it will pause for at least a minute with the message “Cannot execute: C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe”. I have a genuine Norton 360 version 3.0 Premier Edition running. With this message, I have to wait more than two minutes whenever I power down the machine.
A: OfficeLiveSignIn.exe is part of an add-in for Office that allows access to cloud documents stored on MS Office Live. If you’re not actually using Office Live then the easiest way around this is to disable the add-in. In Word, Excel or PowerPoint click the Microsoft Office Button, at the bottom of the menu click Options and on the left-hand navigation bar select Add-Ins. Select the Microsoft Office Live Add-in, click the arrow next to the Manage box and disable it. Close down and restart Office – or reboot the machine – and the problem should have gone away. Alternatively you can uninstall the add-in completely from Control Panel, look for Microsoft Office Live Add-In 1.4 in the add/remove programs list.
If you are using Office Live try uninstalling the add-in then downloading it again from http://bit.ly/dkhHGd.
Office Live lets you store documents in the cloud and access them from anywhere
Originally featured in PCU124
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I want to disable this intrusive “office live” nonsense that began cluttering up my computer this morning after a Microsoft XP automatic update. I have no idea what Office Live does, never heard of it before today. The message I keep getting is:
App Name: officelivesignin.exe App ver 2.0.2313.0 Mod Name: officelivesignin.exe Mod Ver 2.0.2313.0. Offset 00003ce4.
My XP laptop uses authorized Microsoft Office XP software, and as you suggested, I’ve looked into Word, Excel and PowerPoint. I always use the rational Explorer tree to get around. In these three programs I can’t go directly to anything resembling a Microsoft Office button and don’t see anything under the standard buttons: File, Edit, View, Insert, Format, Tools, Table, Window, Help. Not even Tools or Help seem to get me to a place where I can disable an unwanted intrusion. I do, however, now have a cluttery new row that reads: Go to Office Live. Open, Save. (Barf!)
I don’t want to touch that! Are there some steps in XP? Hey, I’m just a 74 year old woman trying to use the computer for writing, spreadsheets and graphics, email and internet. Just the basics. Why does MS keep pushing these exasperating unwanted things on us without asking first?