Q: After having my grandson stay with us for a couple of days, which he spent a lot of on my computer, I find I cannot use my Outlook email program. I can enter the address and the subject but when I try and type the message in the body the cursor moves across the page but leaves no print behind it! Can you help me rectify this problem please?
A: The obvious thing to check is the text colour, click the drop-down arrow next to the A symbol on the Formatting toolbar and select a colour to contrast with your background. If you can’t see the toolbar right-click on the message body and choose Font, you can select the text colour from there, set it to Automatic and it will read your mail format settings – should you have it set to use a different colour for replies, for example.
You can set the overall text formatting defaults by going to Tools, Options and clicking on the Mail Format tab. From here you can choose the fonts and stationery that you want the program to use.
When allowing someone else to use your computer it’s a good idea to set up a separate Windows user account so that they get their own settings and any changes they make won’t interfere with yours.
Right-click on the body of the email to change the font options for the message
Originally featured in PCU118
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Just bought a new computer, started mailing on Nov. 12 -where are
or can I find some 50/60 mails I had on my old machine – they must be on the server, I think, but how can I get them back ?
Thanks and greetings from Antwerp. L.
Most mail clients are set to download messages and then delete them from the server. If this is the case then the only way you’ll be able to retrieve your messages is by copying the file from the old PC and importing them.
Exactly how you do this will depend on the software you’re using, but a program like GFI Backup (www.gfi.com/backup-hm) will automatically locate and save mail files from most clients.
IB