Windows 7 storage

February 4, 2010
Windows 7 storage

Q: I have two questions on Windows Vista SP1 and Windows 7. When I install portable applications I do the following in Windows XP SP2: I go to “ALL USERS”  folder, click on folder “OWNER”, “START MENU” folder, click “PROGRAMS” folder and I create a new folder called UTILITIES (as this is where I will [...]

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Language barrier

February 2, 2010
Language barrier

Q: Last year you solved my problem regarding the keyboard language changing after reinstalling Windows XP. I have now come up with a similar issue after buying a laptop. However, when following your original instructions there is only a single option – English US. The keyboard has the correct UK layout. The machine came with [...]

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Making movies

January 29, 2010
Making movies

Q: I hope you might be able to help me in finding a program. I would like to make a slideshow using family photos and add a voiceover describing each picture. I’d then like to be able to create a CD or DVD that could be played back on a set-top box with a TV. [...]

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Cannot defrag

January 19, 2010
Cannot defrag

System: Pentium 4 3.0GHz, Gigabyte GA-8S661FXM-775 motherboard, 1 GB DDR 400 RAM (32MB shared video), 80 GB hard drive, Windows XP SP3
Q: I can usually fix most computer problems I encounter, but this one has so far proved impossible to find an answer for. However, it’s probably something simple if you know what the problem [...]

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Boot load problems

January 14, 2010
Boot load problems

Q: I had Linux installed as a dual boot with Vista. I got rid of the Linux partition and thecomputer was fine and working until I restarted it the next day. I got a GRUB loader Error 22 message and computer wouldn’t do anything. My computer came with Vista on it so I didn’t have [...]

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Corrupt Access

January 11, 2010
Corrupt Access

Q: My computer came compete with Windows 2000 Home Edition and Microsoft Ofiice 2003 pre-installed. Now my Microsoft Access appears to be corrupt. Is there any way of reinstalling Microsoft Office or Access without a full disc restore?
A: If the system was pre-installed you should have an Office recovery CD, or have been offered the chance to [...]

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IE Title Bar

January 7, 2010
IE Title Bar

Q: I have a small problem in that I can’t seem to solve in Internet Explorer. It evolves from my original ISP Supanet. I’ve changed to BT but every time IE loads, the description on the top bar says Supanet Internet Explorer. A small problem I know but it annoys me. I just cannot seem to [...]

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External DVD problem

December 24, 2009
External DVD problem

Q: Could you help me please with an external rewriteable DVD ROM drive, which I bought some years ago, but now does not work properly? It has an indicator light, which turns on, and it blows air out the back but it will not play any disks. And it does not display an icon in ‘My [...]

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Password storage

December 21, 2009
Password storage

Q: Some time ago I was introduced to Spartan Multi Clipboard from M8 Software of Liverpool and in particular the portable version which sits in a USB memory stick. I keep all of my regularly used addresses with their passwords on it and it takes only two clicks to enter each. As nothing is typed I [...]

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Blank screen

December 17, 2009
Blank screen

Q: I turned on my PC this morning and the monitor would not work. The lights were on and all the cables connected. I swapped the monitor with the one on my son’s PC and the monitor worked fine, but his screen wouldn’t work on my PC so it looks like a fault with my [...]

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